Terms & Conditions

Welcome to Private Tutors & Co. By accessing or using our website and tutoring services, you agree to the following Terms & Conditions.

Please read them carefully before using our platform or engaging our services.

Services Provided

Private Tutors & Co. (“we”, “us”, or “our”) offers personalised tutoring services, educational planning, university preparation, and academic

consulting both in-person (in Cairo) and online.

Services are provided based on the selected tutoring package and agreement made during the onboarding process.

User Eligibility

Our services are intended for:

Parents or legal guardians of students (K–12)
Students aged 18+ who contract services directly
Families residing in Egypt, the Middle East, or other regions using international school curricula

By using our services, you confirm that you are of legal age or have legal authority to act on behalf of the student.

Account & Portal Access

Upon signing up, users receive secure access to our Student Portal, to view session feedback, billing, schedules, and progress.

You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

Booking & Scheduling

All tutoring sessions are booked in advance via the portal or coordinator
A minimum 24-hour notice is required to cancel or reschedule a session
Missed sessions or late cancellations are deducted from the prepaid hours

Packages & Payments

Sessions are sold in prepaid packages of 5, 10, 20, 30, 40, or 50 hours
Payments are processed online in USD via our secure portal
Packages are non-refundable but do not expire
Additional services (add-ons) may incur extra charges, outlined in our [Prices] page

Tutor Assignment & Substitution

Tutors are assigned based on academic fit, availability, and preferences
We offer a complimentary reassessment if a parent is unsatisfied after the first session
Tutors may be changed due to scheduling, subject expertise, or performance feedback

Code of Conduct

Students and tutors are expected to engage respectfully and professionally at all times.

We reserve the right to suspend services if misconduct, abuse, or policy violations are observed.

Intellectual Property

All content, materials, guides, and lesson plans developed by Private Tutors & Co. remain the intellectual property of the company.

They may not be copied, distributed, or reused without written consent.

Data Privacy

Please refer to our [Privacy Policy] for details on how your data is collected, stored, and used.

We are committed to safeguarding your privacy and never share student or client information publicly.

Limitation of Liability

While we are committed to academic excellence, we do not guarantee specific grades or outcomes.

Our liability for any claims related to our services is limited to the fees paid for the respective services.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Delaware, USA (where our company is incorporated), unless otherwise specified by local

regulations where services are delivered.

Contact Us

If you have any questions or concerns about these terms:

📧 info@privatetutorsco.com

📞 +02 012 12822 2220